Introduction

  • Montessori Training Australia regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Montessori Training Australia users and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us at info@montessoritraining.org.au.

Collection of Information

  • In order to provide the best service possible while using the Montessori Training Australia website, we may require certain information from you. All correspondence may also be collected and stored, particularly regarding sales, support and accounts, including email. Any information collected by Montessori Training Australia is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through the website.

Orders

  • If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Use of Collected Information

  • Any details collected from Montessori Training Australia customers is required in order to provide you with our products and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

  • The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, it is encrypted using secure socket layer technology (SSL). When Credit Card details are entered, we simply pass them on in order to be processed by the credit card provider as required.

Communications

  • Montessori Training Australia uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us here.

Third Parties

  • Montessori Training Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Montessori Training Australia does not share any information with third parties for any unknown or unrelated uses.

Legal

  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Disclaimer

Montessori Training Australia (MTA) makes every effort to ensure that all the information and content on our website and in our courses and course materials are accurate and kept up to date.

MTA do not guarantee the accuracy, reliability or currency of the materials or information we provide.

MTA gives no warranty, makes no representation, nor gives any undertaking, whether express or implied, nor do we assume any liability, whether direct or indirect nor responsibility for the accuracy, completeness or usefulness of any information, content, courses, or course materials provided by us.

The courses, course materials, and information provided by MTA do not purport to constitute professional advice. MTA accepts no responsibility for and makes no representations, whether express or implied, as to the accuracy or reliability in any respect of any course material, course or information provided by us.

Except to the extent provided by legislation, we do not accept responsibility for the consequences of or any reliance which any person may place on any course material, course or information supplied by MTA.

MTA will not be liable to you or any other person for any loss or damage (including direct, consequential, economic loss or damage) however caused and whether by negligence or otherwise, which may result directly or indirectly from the use of course material, or information or a course provided by MTA.

Acknowledgment Release and Waiver

You acknowledge that you participate in any course offered by MTA, having first acknowledged and agreed to the terms of the disclaimer set out above.

You further acknowledge that any course offered by MTA will not lead to any formal accreditation, certification or qualification and may not be recognised as prior learning with respect to any other accreditation, certification, or qualification.

You waive any right to make any claim against MTA or any of its directors, officeholders, employees or contractors in respect of any information, course or course materials that may be provided to you or upon which you may otherwise have relied.

You agree not to commence any proceedings or take any action to enforce or maintain any claim against MTA or any of its directors, officeholders, employees, and contractors. You agree to indemnify MTA and each of its directors, officeholders, employees, and contractors against any liability, loss or costs arising from any breach by you of this agreement.

Claim means any claim, action, proceeding or entitlement, whether past, present or future, whether known or unknown, which you or any other person has or might have under or arising out of or in any way connected to a contract or other arrangement with us.

Us/we/our means Montessori Training Australia a division of Ausland Down Under Pty Ltd ABN 86 003 836 032.

Users of this website are directed to the Privacy & Security Notice.

 

Our Policy for Refund

  • Fees and Charges 

    By enrolling in courses provided on this website, you agree to pay the course fees (plus applicable surcharges) using the payment method you have selected under the course Enrolment Agreement. 

    You are required to pay the total amount of the course fees even if you do not complete your course.

    Student fees will include the necessary e-learning resources such as online interactive resources, online PDFs or workbooks dependent upon the course of study chosen. 

    Refund and Cancellation Policy 

    You will be eligible for a full refund of fees paid ONLY if Montessori Training Australia cancels the nominated course before you have logged in to access the system. 

    You will be eligible for a refund of fees paid ONLY if you, the student decide to cancel within the 7-day money-back guarantee period, please note there is an admin fee of $55 (to cover processing fees/set up fees we incur). 

    Montessori Training Australia does not offer full refunds outside of the 7-day period under any circumstances due to our significant intellectual property and goodwill. If you have further questions, don't hesitate to get in touch with us at: info@montessoritraining.org.au.

    You can:

    • Opt to transfer to a different course if your chosen course is not suitable. 
    • Opt to transfer the course to a different person (friend, family or someone interested in taking over the course) 
    • Unlimited Access: so you can return to complete the course at any time within 12 months (Dependent on the course & availability) 

    Course commencement

    Unless otherwise agreed, the agreed course commencement date will be the date of enrolment and access to the online course. 

    Non-Completion

    No refund of fees or release from financial commitment will be granted for the non-completion of studies.

    Unlimited Access 

    Unlimited access means that your course access does not expire from the date you have enrolled for a period of 12 months. Therefore, as long as you are active any time during the 12 months period, your login and password will remain active so that you can access your course. The only exception to "unlimited access" is if the course is cancelled, updated, or changed. This will only happen if all students have completed the course.